Eligibility

To qualify, your household must be enrolled in the PG&E California Alternate Rates for Energy (CARE) or Family Electric Rate Assistance (FERA) program.

Not sure if you are enrolled in CARE or FERA? Please locate your most recent PG&E bill. View our CARE PG&E bill sample (page 3) or FERA PG&E bill sample (page 3) for where to find this information.

Which program are you enrolled in? *

CARE

FERA

Help us identify your PG&E account.

Please locate your most recent PG&E bill. View our PG&E bill sample (page 3) for where to find the required information below.

Provide the first 10-digits only of your PG&E Account Number. If your account number is 0123456789-1, only enter 0123456789. *

Provide your 10-digit Service Agreement ID. Refer to the PG&E Electric Service Delivery Charges section on your bill. Not sure where to find this? View our PG&E bill sample (page 3) *

Please provide the following contact information that is associated with your PG&E account.

First Name: *

Last Name *

For faster processing of your MCE Cares Credit, please input your email address as listed on your PG&E account. Alternative contact emails are accepted but not preferred.

Email Address: *

Phone Number: *

Your preferred contact method: *

Phone

Please provide your home address where you receive MCE electricity service.

Address Line 1: *

Address Line 2 (optional):

City: *

ZIP Code (5 digits): *